Terms of Service

Please read these Terms of Service ("Terms", "Agreement") carefully before using the Chirps platform ("Service") operated by Monzed ("us", "we", or "our"). By accessing or using the Service, you agree to be bound by these Terms.

1. Use of Service

1.1 Eligibility

You must be at least 18 years old to use the Service. By agreeing to these Terms, you represent and warrant that you are at least 18 years of age.

1.2 Account Registration

To access certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for all activities that occur under your account.

2. Service Description

Chirps is an AI-powered customer engagement platform. We provide tools that allow you to create, customize, and deploy AI agents on your website. We reserve the right to modify, suspend, or discontinue the Service at any time, with or without notice.

3. User Content & Data

3.1 Ownership

You retain all rights and ownership of the data, text, files, and other content ("User Content") that you upload or submit to the Service.

3.2 License to Monzed

By submitting User Content, you grant Monzed a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display such Content solely for the purpose of providing and improving the Service.

3.3 Input & Output

You own all Input you provide to the AI services and all Output generated by the AI services based on your Input. Monzed assigns to you all its right, title, and interest in and to Output.

4. Artificial Intelligence Disclaimer

The Service utilizes artificial intelligence and machine learning technologies. You acknowledge that:

• AI may generate incorrect, offensive, or biased Output ("Hallucinations").
• You represent and warrant that you will evaluate the accuracy of any Output before relying on it or distributing it.
• The AI services are provided "AS IS" and Monzed makes no warranties regarding the accuracy, completeness, or reliability of any Output.

5. Subscription & Payments

The Service is billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle").

• Payment: You agree to provide valid payment information.
• Cancellation: You may cancel your Subscription at any time. Your access will continue until the end of your current Billing Cycle.
• Refunds: Except as required by law, paid Subscription fees are non-refundable.

6. Intellectual Property

The Service and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of Monzed and its licensors. The Service is protected by copyright, trademark, and other laws of both Estonia and foreign countries.

7. Prohibited Uses

You agree not to use the Service:

• In any way that violates any applicable national or international law or regulation.
• To exploit, harm, or attempt to exploit or harm minors in any way.
• To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail", "chain letter," "spam," or any other similar solicitation.
• To impersonate or attempt to impersonate Monzed, a Monzed employee, another user, or any other person or entity.
• To reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service.

8. Limitation of Liability

In no event shall Monzed, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of Estonia, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

10. Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

11. Contact Us

If you have any questions about these Terms, please contact us at legal@monzed.com.