What can Chirps use to answer my visitors?

Add your website, business documents, and instructions. Your assistant uses them to answer visitors' questions and can check current details online when web search is enabled.

How long does it take to train an assistant?

Training is near-instant. Once you provide a URL or upload a file, our engine processes the data in seconds, and your assistant is ready to chat immediately.

Can I add Chirps to my website?

Yes. You can add Chirps to WordPress, Shopify, Webflow, Wix, or a custom website. Choose your platform for the right setup steps.

What training sources are supported?

You can train your AI using website URLs (complete sitemap crawls), PDF documents, Word files (.docx), plain text (.txt), and Markdown (.md). We also harvest knowledge from chat history.

Can my visitors talk to the assistant?

Yes. Visitors can speak to your assistant in the website widget. You can also give the assistant a phone number so customers can call it.

Does the AI provide business insights?

Yes. Chirps AI automatically extracts actionable insights from customer conversations, identifying common pain points, feature requests, and buying signals to help you improve your business.

How accurate is the AI?

By grounding the AI in your specific business data and applying strict 'system guardrails', we prevent hallucinations and ensure responses are factual, on-brand, and helpful.

Do I need coding skills to use Chirps AI?

No. Describe what your visitors need, add your website or files, and test the assistant in your dashboard. To put it on a custom website, add the provided embed code.

Is my business data secure?

Your website and uploaded files help your assistants answer questions. We protect account data in transit and at rest. Read our Privacy Policy for more details about how your information is handled.

Can my team answer visitors directly?

Yes. Open a conversation in your inbox, take over, and reply to your visitor in the same chat. You can resume assistant replies afterward.

What is Copilot Mode and how does it work?

Copilot Mode is Chirps' screen-aware AI that can see exactly what you're looking at. It analyzes your current browser content in real-time to provide instant, context-aware answers without you describing what you see — just point and ask.

Can I assign a real phone number to my AI assistant?

Yes. Choose an available voice number in Communications and assign it to your assistant. The live list shows eligible countries and number types that need no document or address submission. Availability varies; Chirps checks the number again before payment.

Build AI support agents and chatbots for your business

Deploy AI agents across your website, phone, and business tools to answer questions, capture leads, book meetings, handle calls, and boost sales and revenue.

Bring Chirps to the website you already have.

BUILT AROUND YOUR CUSTOMERS

See what Chirps can do for your business.

Every customer question is a chance to help. See how Chirps can move the conversation towards a purchase, an enquiry, or a booking.

SaaS & software

Help people understand your product.

Which plan is right for our team?

Answer product questions, explain your plans, and collect the context your sales team needs.

Answers → sales enquiries

See how it works

Online stores

Help shoppers choose with confidence.

Which product would suit me?

Find relevant products, explain the details, and give shoppers a clear path to the product page.

Product questions → informed choices

See how it works

Service businesses

Receive enquiries you can act on.

Can I get a quote for my project?

Collect the project details and contact information you need to follow up with a useful response.

Interest → useful enquiries

See how it works

Appointments & hospitality

Make the next booking easy.

Can I book a time to speak with you?

Explain your services and help customers book a time, with their details captured in the conversation.

Questions → booked meetings

See how it works

Phone & support teams

Help customers who prefer to call.

Can someone explain your service?

Connect a supported phone number so callers can get answers, share details, or book a meeting by speaking.

Calls → answers and captured details

See how it works

Agencies

Build a new service for your clients.

Could we offer this to our clients?

Create branded assistants for client websites and manage the conversations with your team.

Client websites → an assistant service

See how it works

WEBSITE CHAT

From a customer question to your next opportunity.

Watch Chirps find an answer, collect a useful enquiry, or help book a meeting. Your customers get a clear next step. Your team gets the context to follow up.

See what your visitors experience.

Customer asks
Search and check
Show the product

Find the right product, with pages to back it up

A shopper asks for cushioned everyday shoes. Chirps checks two Nike pages and Wikipedia, then shows a recommendation with links to all three sources.

FOR YOUR BUSINESS

Help a shopper resolve a product question and reach the page where they can buy.

Playing · repeats while selected

BUILD YOUR ASSISTANT

Build an assistant with a prompt.

Start with your website and business information. Chirps prepares an assistant that can answer your customers’ questions, in your brand’s voice.

Start with a prompt. Go live on your website.

Describe your business and what you need. Chirps prepares your assistant, then guides you through adding it to your website.

Describe what you need

Write a prompt with your website and what your assistant should help customers do.

Chirps builds your assistant

It learns from your business information. Ask for changes to its answers, appearance, or tools.

Add it to your website

Choose your platform and follow the installation steps to start helping visitors.

Build your agent for free

YOUR ASSISTANT, YOUR OPERATIONS

Make Chirps work the way your business does.

Shape what your visitors see and can do. Connect the people, tools, alerts, and phone numbers that help you take it from there.

01 / APPEARANCE

Make the widget work your way.

Choose its welcome, suggested questions, logo, colors, chat design, launcher, voice, and file options. Shape both how it looks and what your visitors can do.

02 / VOICE

Capture leads and book meetings by voice.

On your site or over the phone, visitors can share their details or ask to book a meeting by speaking. Chirps confirms the details aloud before saving the lead or booking.

Explore voice

03 / COPILOT

Help visitors get to the right page.

Your visitors can ask the assistant to open pricing or another page on your site. Copilot reads where they are, navigates to the page, and confirms when they arrive.

Explore Copilot

04 / YOUR WORKSPACE

See what your visitors ask and what happens next.

See messages from your visitors in real time. Read the full conversation, follow up with leads, and review bookings in one place.

Explore the dashboard

OverviewLast 7 days ▾

Conversations128↗ 12%

New leads26↗ 8%

Conversation activityWeekly

AMAlex MorganAsked about an appointmentNew lead

05 / HUMAN TAKEOVER

Step in when a conversation needs you.

Read what your visitor has asked, take over to reply yourself, then let the assistant continue when you’re ready.

Explore human takeover

Inbox1

Alex MorganCan someone help me choose a plan?

Alex MorganWebsite visitor · NowTake over

Can someone from your team help me choose a plan?

Of course — a teammate can help with that.

You took over · AI replies paused

You · Jess

Hi Alex! How many people are on your team? I can help you find the right plan.

Reply to Alex...

06 / CONNECTORS

Connect the tools your business already uses.

Give your assistant access to the information and actions your customers need. Connect Stripe, PostgreSQL, Supabase, or your own API, then choose its tools and instructions.

Explore connectors

CalendlyScheduling

Google CalendarScheduling

PostgreSQLBusiness data

SupabaseBusiness data

StripeBilling

Custom APIYour own tools

Your assistantChoose tools and set instructions

07 / TEAM

Bring your team into the same workspace.

Invite teammates and choose their permissions. The people who help your customers can work from the same conversations and leads.

See team setup

Invite a teammate

colleague@company.comSend invite

Permissions

Conversations & leads

Assistant access

08 / DISPATCH

Get an alert when a lead or booking arrives.

Choose where lead and booking alerts go for each assistant: email, WhatsApp, SMS, Telegram, or Discord. Your team can act while the conversation is fresh.

See notification options

Lead capturedVisitor submits a form

Booking confirmedVisitor picks a time

Alert your team

Email SMS WhatsApp Telegram Discord

09 / PHONE NUMBERS

Give your assistant a number customers can call.

Choose an available number, assign it to an assistant, and add a voice minutes plan. Callers can get answers, share their details, or book a meeting by speaking.

See phone setup

PRICING

Pick a plan that fits you

Choose what your business needs now. Add more capacity as your visitor conversations, leads, and bookings grow.

Starter

Launch customer support on your website.

$0trial

Free for 3 days, then $19/month

All core capabilities included

2Assistants

1,000

New assistant creations each month: 2

What your assistant can do

Ready for your first launch

Teammate seats: 1
100 email alerts/month
Email Support

Start free trial

Recommended

Pro

More capacity for busy websites and growing teams.

$49/mo

5Assistants

5,000

New assistant creations each month: 5

What your assistant can do

More room for your team

Teammate seats: 5
500 email alerts/month
Priority Support

Get Pro

Agency & Teams

Manage more assistants with a larger team.

$249/mo

30Assistants

30,000

New assistant creations each month: 30

What your assistant can do

Built for client work

Teammate seats: 20
6,000 email alerts/month
Priority Support

Get Agency & Teams

Phone numbers, telephone call minutes, and SMS/WhatsApp allowances are purchased separately. Website voice uses AI credits.

Prefer to explore first? Start on Free →

QUESTIONS & ANSWERS

Frequently Asked Questions

Find answers before you build your assistant.

Explore the docs

START WITH YOUR WEBSITE

Build an assistant for your business.

Answer your visitors’ questions, collect their enquiries, and let them book meetings on your website.

Build your agent for free

Free trial · No card needed

Build AI support agents and chatbots for your businessBuild your AI forcustomer supportTrained on your business. Ready everywhere.

See what Chirps can do for your business.

Help people understand your product.

Help shoppers choose with confidence.

Receive enquiries you can act on.

Make the next booking easy.

Help customers who prefer to call.

Build a new service for your clients.

From a customer question to your next opportunity.

Find the right product, with pages to back it up

Nike

Build an assistant with a prompt.

Start with a prompt. Go live on your website.

Describe what you need

Chirps builds your assistant

Add it to your website

Make Chirps work the way your business does.

Make the widget work your way.

Capture leads and book meetings by voice.

Help visitors get to the right page.

See what your visitors ask and what happens next.

Step in when a conversation needs you.

Connect the tools your business already uses.

Bring your team into the same workspace.

Get an alert when a lead or booking arrives.

Give your assistant a number customers can call.

Pick a plan that fits you

Starter

What your assistant can do

Ready for your first launch

Pro

What your assistant can do

More room for your team

Agency & Teams

What your assistant can do

Built for client work

Custom or Reseller

Everything in Agency & Teams, plus:

Frequently Asked Questions

Build an assistant for your business.

Build AI support agents and chatbots for your business